TGW Reviews

1.8

/5.0

45 customer reviews

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34

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reviewers recommend

TGW

TGW, known for its golf equipment and apparel, is rated 1.8 out of 5. The rating reflects how golf enthusiasts and players view their experience with TGW. Reviews of TGW are verified before publication.

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How would you rate TGW?

45 Reviews on TGW

by Harry R.

Aug 30, 2022

Scam business!

Scam business! Customer service lies to you. Sends you fake FedEx tracking numbers to stall.

by Ellis974

Aug 07, 2022

This was an easy site to navigate had a…

This was an easy site to navigate had a great sale and then awesome checkout experience which I did in less than five minutes I can hardly wait to get my sandals

by Gordon689

Jul 21, 2022

Found a pair of golf shoes I was…

Found a pair of golf shoes I was looking for that have been quite pricey and found them on TGW at an amazing price!!!

by Ricardo Andrews

Jul 17, 2022

I recommend not using the free FedEx ground shipping

First off, I take no issue with TGW's selection, prices, and inventory level. I bought what I bought because it was substantially cheaper than at my local golf course. BUT... it appears they contracted exclusively with FedEx, and I have had nothing but trouble with FedEx ever since COVID-19 started. My recommendation is to do what you need to do to get 2nd day air service, because I'm already 5 days out from when I ordered and instead of being 500 miles from me in Wichita (where their warehouse is), my stuff is now 400 miles from me in the other direction, as in Indianapolis. And each day brings a new estimated delivery date. The original estimate transit time on the TGW website was 2 days.

by Stephen R.

Jun 19, 2022

TGW - First Rate Company.

Skechers are without a doubt the most comfortable golf shoe there is. I also have the mesh type for hot, dry days. I used to be a longtime FootJoy person, but Skechers are now my go-to for golf shoes and everyday run/walk shoes. *** TGW as usual is first rate with good prices, fast shipping and excellent customer service. Have never had a single issue with TGW. Not to many companies you can say that about. ***

by Julie Armstrong

Jun 08, 2022

Gift Certificate Debacle

I placed an order using a gift certificate and the reminder with a credit card. When I place the order it said it would be here in one week. After waiting a week I checked the site and it said that it was on back order. I tried to call the company and change to a different shoe but was told that I would have to get reimbursed by the gift certificates through an email and then place another order instead of just exchanging out my current order. The email did not come that day nor the next day. I placed another phone call to the company today to see if I could get that expedited but she told me she would send an email to someone to see if she could get it to me quicker but these things take a while. I will update the review when I see how the rest of the story plays out. Update! I tried to order the shoes again today and the gift card is still not activated and this is on the 9th. They told me to call back this afternoon and I asked them if the shoes cannot be ordered today that I would just like a full refund

by Todd414

May 28, 2022

FANTASTIC WEB SITE - TRUSTWORTHY COMPANY

Great site to find what you want or need - for your Golf game. Great selection of Top Line equipment, clothing etc.
Easy to find products on their Web site !
Very Trustworthy Company !!!

by Clayton J.

May 26, 2022

Great prices! Especially Saturday Steal Deals!!

Just made my 1st of I'm sure MANY! Hubby and our 16 yr old son recently gained interest after the 16 yr old was asked to join the High School team. Purchased hubby a bag and both of them new shoes. I may need a 2nd job to support their habit! ❤️❤️ Luckily Saturday Steal emails seem to be a life saver!!

by Rice718

May 11, 2022

TGW Poor Service on PING order

I bought a full set of custom PING G710 clubs - 4 iron - SW in October of 2021 from TGW - quite expensive. I had the 5 iron - SW delivered in Januar and was billed for the entire order - I was told the 4 iron would be delivered within a month or two - I wrote back just now to follow-up and they said -tough luck - we are cancelling the 4 iron without even bothering to speak to me. I have been without the club for months at this time —- simply unacceptable for a premium club order

by Brewer856

Apr 14, 2022

You can’t trust a purchase here

You can’t trust a purchase here. I have a tournament next week and purchased new Footjoys. The site said nothing about low stock or warning or anything similar. I ordered, they took my money, then emailed two days later saying it’s out of stock. The shoes were sold from under me and I was told “our website usually is up to date, I’m sorry but it will be 3-5 days before your money is returned”. Bottom line is now I’m gonna go shoot a 68 in my old ran down adidas and never shop here again. I suggest you all find a more reputable site.

TGW Q&A

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Q:

How can you stay in business treating customers the way you do? You should be ashamed at yourselves! I ordered clubs and never received them

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Q:

I was looking to get the phone number or address of the president or executive officer of TGW? Would like to discuss in detail the situation I had with customer service!!!

A:

Good luck with that. They really do not care about us at all. Sad situation.

by Gabriella Jensen - March 15, 2018

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